Privacy Policy
Last updated: May 2026

Merlin Builders Ltd is the data controller responsible for your personal data. Registered in England and Wales. Registered office: Low Cross House, Padholme Road East, Peterborough, United Kingdom, PE1 5XL. Company registration number: 13149928.
 

Contact: justin@merlinbuilders.co.uk | 01733 442000

We may collect the following personal data:
 

• Name, email address, phone number and message content submitted via our enquiry form

• Technical data including IP address, browser type, and pages visited (collected automatically via cookies)

• If you interact with us via Instagram, data may be processed by Meta under their own privacy policy

We use your data to:
 

• Respond to enquiries and provide quotations

• Improve website performance and user experience

• Comply with legal obligations
   

We do not use your data for automated decision-making or profiling.

We process your data under the following lawful bases (UK GDPR Article 6):
 

• Legitimate interests - responding to enquiries you have initiated

• Consent - where you have opted in to marketing communications

• Legal obligation - where processing is required by law

We do not sell your personal data. We may share it with:
 

• IT and website service providers acting as data processors on our behalf

• Professional advisers (solicitors, accountants) where necessary

• Authorities where required by law
   

All third-party processors are required to handle your data securely and in accordance with UK GDPR.

This website uses cookies. A cookie is a small file placed on your device. We use:
 

• Essential cookies - required for the site to function

• Analytics cookies - to understand how visitors use the site (e.g. Wix Analytics)
   

You can control cookies through your browser settings. A cookie consent banner should be presented on your first visit.

We retain enquiry data for up to 3 years, after which it is securely deleted unless we are required by law to keep it longer. Technical/analytics data is typically retained for 26 months.

Under UK GDPR you have the right to:
 

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time (where consent is the legal basis)

• Lodge a complaint with the ICO: ico.org.uk | 0303 123 1113
   

To exercise any of these rights, contact us at justin@merlinbuilders.co.uk

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

This website may embed content or functionality from third parties including Meta (Instagram). These services operate under their own privacy policies and may set their own cookies. We recommend reviewing Meta's privacy policy separately.

We may update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of the site constitutes acceptance of any changes.